1.1 These general terms and conditions apply to all business relationships between READY AG, Trogen (hereinafter “READY”), and its customers in the version valid at the time of the conclusion of the contract.
1.2 Our general terms and conditions apply exclusively. Contradictory or differing contractual offers from the customer will not be accepted unless READY has expressly agreed to them in writing in individual cases.
2. Registration
2.1 Every order requires the customer to be registered on the company’s website beforehand. Multiple registrations under different names or addresses are not allowed.
2.2 Each customer must provide a valid delivery address in Switzerland when placing an order or registering.
2.3 READY may cancel the customer’s order at any time without stating reasons. READY is then entitled to delete the order.
3. Conclusion of Contract
3.1 The presentation of READY’s assortment on the website is non-binding and does not constitute an offer to conclude a purchase contract with the customer.
3.2 By placing an order with READY, the customer submits an offer to conclude a contract with READY. The automatically generated registration or order confirmation constitutes READY’s acceptance of the offer.
3.3 Acceptance is subject to the legal admissibility of the order. Temporarily unavailable items will be reserved for the customer, and the customer’s order remains in place.
4. Payment
4.1 READY accepts only the payment methods displayed to the customer during the ordering process.
4.2 The purchase price and any applicable shipping costs are due immediately upon conclusion of the contract and must be paid immediately.
4.3 All prices listed on READY’s website are in Swiss Francs, including the applicable statutory VAT.
4.4 The delivery of an invoice copy by email is free of charge; a printed invoice copy is subject to a service charge.
5. Shipping of Materials
5.1 The materials are usually shipped within 2-4 business days after purchase.
5.2 Shipping is only possible to a delivery address in Switzerland. International shipping is not available.
5.3 READY reserves the right to make partial deliveries.
5.4 If a shipment is returned by the carrier and needs to be reshipped, additional one-time costs of CHF 20 will be charged to the customer. These costs must be paid by the customer before another delivery attempt is made.
6. Cancellation / Exchange of Materials
6.1 An order placed with READY is binding for the customer.
6.2 READY does not accept returns. Exceptions are defective materials, which will be replaced by READY. All other warranty claims for legal or material defects of any kind and READY’s liability for consequential damages are fully excluded.
7. Cancellation / Exchange of Materials
7.1 READY’s liability for its own fault, as well as that of its employees, legal representatives, and vicarious agents, is limited to intent. Any liability of READY is limited to the amount of the customer’s order.
7.2 It is the customer’s own responsibility to prepare adequately for exams, check the completeness of the materials and the course content, and supplement the study material if necessary. Materials are intended solely as a supplement to attending lectures and exercises and to the study materials provided or recommended by the course or exam organizers. They cannot replace the prescribed or recommended study materials, independent study, or sufficient practice of application cases. Therefore, READY makes no assurances regarding the accuracy and completeness of the materials and course content or the success in passing exams or receiving a certain exam grade.
7.3 The customer irrevocably waives any potential claims against READY in connection with failing exams or exam grading.
8. Copyright of Course Materials
8.1 All intellectual property rights, particularly the copyrights to the course materials provided or ordered by the customer and to the entire course content, remain fully with READY.
8.2 READY’s materials and course content are protected by copyright and may not be reproduced or recorded without express written permission. Any form of reproduction, electronic storage, processing, copying, or distribution of the course materials or course content is prohibited.
9. Data Protection
9.1 The data necessary for processing the transaction is stored in strict compliance with the applicable regulations and may be passed on to affiliated companies or third parties involved in order processing if necessary. All personal data is treated confidentially.
9.2 Address data is not passed on to unauthorized third parties (e.g., advertising partners).
9.3 READY may include free products from partners with a delivery or send them separately to the customer.
10. Final Provisions
10.1 The invalidity of individual provisions does not affect the validity of the remaining provisions of the contract and these terms and conditions.
10.2 The provisions of Swiss substantive law apply exclusively (to the exclusion of international private law).
10.3 The state courts in Trogen have exclusive jurisdiction for the resolution of disputes arising from or in connection with agreements between customers and READY.